The complete operating flow
From unanswered call to consented, owner-ready lead.
One focused workflow keeps a real customer inquiry alive while every customer-facing decision stays with your team.
Watch the final filmSix clear steps
The customer experience stays familiar.
Calls and texts feel normal to the customer. The intelligence and accountability live behind the scenes in the owner dashboard.
Step 01 of 06
The call reaches your existing team first
The caller uses your existing public number and your current team phone rings normally. When someone answers, CallReclaim stays out of the call.The line between automation and control
CallReclaim organizes the details. Your team owns the relationship.
CallReclaim handles
- Recording the consent choice
- Verifying the unanswered-call route
- Sending the configured first text-back
- Organizing the inbound reply into lead context
- Drafting a suggested next response
- Enforcing STOP and cancelling queued follow-up
The owner decides
- Which services and questions belong in the flow
- Whether to call first or reply by text
- How the suggested response should sound
- Whether the customer is qualified or ready to book
- When a lead is actually contacted, booked, or lost
- When the business is ready to begin live traffic
The go-live boundary
Demo first. Carrier approval next. One watched test before launch.
Live customer texting is gated until business details, sender registration, production checks, and the monitored pilot test are complete.
Business facts are verified
Legal name, address, owner contact, website, services, and inquiry source.
Carrier registration is approved
Live SMS stays off while the sender campaign is still under review.
The first test is watched
One real call, one text-back, one reply, one dashboard handoff—observed end to end.
See your version
Map these six steps to the way your business already works.
Tell us what you sell and the questions your team needs answered before calling back.